Business

AirtelTigo enhances reach in Accra


The project aims to strengthen the merger between the former Airtel and Tigo networks and will “provide customers with wider coverage, faster internet speeds and enhanced voice quality.”

The country’s second-largest telecommunications network, AirtelTigo, has announced it will implement new network integration and upgrade exercises in the Greater Accra region.

The move comes weeks after the company suffered a blow with network challenges, leaving hundreds of customers without cellphone service.

The project aims to strengthen the merger between the former Airtel and Tigo networks and will “provide customers with wider coverage, faster internet speeds and enhanced voice quality,” according to a press statement released Friday.

Read more: AirtelTigo tops quality of service in 92 districts       

For seamless rollout of the exercise, the company divided the Greater Accra region into three smaller corridors: eastern, northern and western Accra. Company officials have also beefed up customer service reps at all its store locations in case customers experience challenges during the period.